Last Updated: [23rd Sep 2025]
Company: Craftsman & Blacksmith Ltd
Website: www.craftsmanblacksmith.com

Welcome to www.craftsmanblacksmith.com (the “Website”). This Website is operated by Craftsman & Blacksmith Ltd (“we”, “our”, “us”). By accessing or using our Website, you agree to comply with these Terms & Conditions. If you do not agree, please do not use our Website.

•  You agree not to: 

• Misuse our Website for unlawful purposes.
   
• Attempt to gain unauthorised access to our systems or data.
   
• Copy, distribute, or use any Website content without prior written permission.
   

We reserve the right to suspend or restrict access to the Website if we believe these Terms have been breached.

All content on this Website, including text, graphics, logos, and images, is owned by Craftsman & Blacksmith Ltd or licensed to us. You may not reproduce or use it for commercial purposes without our permission.

• To the fullest extent permitted by law, we exclude liability for any direct, indirect, or consequential loss arising from the use of our Website or reliance on third-party services.
   
• Nothing in these Terms limits or excludes liability for fraud, misrepresentation, or any liability which cannot be excluded under UK law.

• Craftsman & Blacksmith Ltd provide our own products and services as well as act as agents to our principal service / product providers under authority of contract. 

• Any principal service / products we offer will form an agreement between you and the relevant principal service / product provider, not with us. However we always act on behalf of our client and will always provide a service of support.

• We are not liable for the quality, suitability, performance, or outcome of services provided by any principal service / product providers only our own products and services.
   
• All products and services provided by a principal are delivered under the principals service / product provider’s own terms and conditions, which you should review carefully before making a purchase.
   
• Any products and services we offer on our website by a principal service product provider are carefully vetted and checked. We perform our own due diligence checks before approving and entering in to a contract with a principal service / product provider, however you are responsible for conducting your own due diligence before engaging with any principal service / product provider and we accept no liability.
   

• We may or may not receive a fee from a principal service / product provider when we introduce clients who proceed to purchase services from the principal service / product provider, this does not affect the price you pay or the terms of your agreement with the principal service / product provider. 

• In the event you purchase a product through us from a principal service / product provider we will if required negotiate offers and discounts on your behalf. This also depends on the availability of a discount at the time of purchase that provides us leverage to negotiate a better offer for you.
   
• Our prices on our own products and services are competitive and we will always look to match or better any other offers on the market at the time of purchase. 

• We pride ourselves on the value we provide to our customers and we do not mark up or increase the fees charged by a principal service / product provider. We have strict guidelines on prices and conduct outreach research exercises to ensure we always quote market rates or below. This forms part of our Core Values
   

Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data in compliance with UK GDPR.

Our Website may contain links to external websites. We are not responsible for the content, privacy, or practices of these third-party websites.

These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Craftsman & Blacksmith Ltd
Email: sales@CraftsmanBlacksmith.com

Phone:  +44204 5842 999 (City of London)
Registered Office: 193, High Street, Hornchurch, Greater London, RM11 3XT
Company Number: 16736652